Terms of Use
Last updated: November 30th, 2022
Welcome to Sanlo. Please read on to learn the rules and restrictions that govern your use of our website(s) (including sanlo.io), products, services and applications (the “Services”). If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at:
Email: operations@sanlo.io
Phone: (415) 787-2656
Address: 548 Market Street, Office 69770, San Francisco, CA 94104
Changes to the Terms
We are constantly trying to improve our Services, so these Terms may need to change along with our Services. We reserve the right to change the Terms at any time, but if we do, we will place a notice on our site located at sanlo.io, send you an email, and/or notify you by some other means.
If you don’t agree with the new Terms, unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is effective, that means you agree to all of the changes.
Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.
Your Privacy
Sanlo takes the privacy of its users very seriously. For the current Sanlo Privacy Policy, please click here.
Children’s Online Privacy Protection Act
The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13 years of age. We do not knowingly collect or solicit personally identifiable information from children under 16 years of age; if you are a child under 16 years of age, please do not attempt to register for or otherwise use the Services or send us any personal information. If we learn we have collected personal information from a child under 16 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 years of age may have provided us personal information, please contact us at operations@sanlo.io.
Using the Services and Registration
You may be required to sign up for an account, select a password and user name (“Sanlo User ID”), and provide us with certain information or data, such as your contact information (including, for example, your name, professional email address, professional address and telephone number). You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your Sanlo User ID a name that you do not have the right to use, or another person’s name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.
You may receive a password upon completing the registration process. You are solely responsible for maintaining the confidentiality of the password, and are solely responsible for all activities that occur under your password. For security purposes, Sanlo recommends that you have a long and complicated password, that you do not reuse passwords, and that you use unique passwords for the Services. You will not share your Sanlo User ID, account or password with anyone, and you must protect the security of your Sanlo User ID, account, password and any other access tools or credentials. You’re responsible for any activity associated with your Sanlo User ID and account. We are not obligated to inquire as to the authority or propriety of any use of or action taken under your Sanlo User ID or password. We will not be responsible for any loss to you that arises from such use or action or from your failure to comply with these provisions.
You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use the Services and have gotten your parent or guardian to agree to these Terms on your behalf). If you’re agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization’s or entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity).
You will only use the Services for your own internal use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with all laws that apply to you. If your use of the Services is prohibited by applicable laws, then you aren’t authorized to use the Services. We can’t and won’t be responsible for your using the Services in a way that breaks the law.
Restrictions
You represent, warrant, and agree that you will not provide or contribute anything, including any Content or User Submission (as those terms are defined below), to the Services, or otherwise use or interact with the Services, in a manner that:
(a) infringes or violates the intellectual property rights or any other rights of anyone else (including Sanlo);
(b) violates any law or regulation, including, without limitation, any applicable export control laws, privacy laws or any other purpose not reasonably intended by Sanlo;
(c) is dangerous, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
(d) jeopardizes the security of your Sanlo User ID, account or anyone else’s (such as allowing someone else to log in to the Services as you);
(e) attempts, in any manner, to obtain the password, account, or other security information from any other user;
(f) violates the security of any computer network, or cracks any passwords or security encryption codes;
(g) runs Maillist, Listserv, any form of auto-responder or “spam” on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure);
(h) “crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Services or Content (through use of manual or automated means);
(i) copies or stores any significant portion of the Content; or
(j) decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Services.
A violation of any of the foregoing is grounds for termination of your right to use or access the Services.
Intellectual Property and Ownership
The materials displayed or performed or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations, User Submissions (as defined below) and so forth (all of the foregoing, the “Content”) are protected by copyright and/or other intellectual property laws. You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Services, and you won’t use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, commercialize or otherwise exploit for any purpose any Content not owned by you, (i) without the prior consent of the owner of that Content or (ii) in a way that violates someone else’s (including Sanlo’s) rights.
You understand that Sanlo owns the Services. You won’t modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Services. The Services may allow you to copy or download certain Content, but please remember that even where these functionalities exist, all the restrictions in this section still apply.
Without limiting the generality of the foregoing, the word marks and logos of Sanlo and sanlo.io are the exclusive property of Sanlo (collectively, the “Sanlo Trademarks”). All other word marks and logos (each, a “Trademark” and, collectively, the “Trademarks”) appearing on the Services are trademarks of their respective owners. Nothing contained on the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Sanlo Trademarks or Trademark displayed on the Services in any manner without the express written permission of its respective owner. Any use of Sanlo’s Trademarks and/or Trademarks displayed on the Services, or any other content on the Services, except as provided in these Terms, is strictly prohibited.
Images of people or places displayed on the Services are either the property of, or used with permission by, Sanlo. Any use of these images by you, or anyone else authorized by you, is prohibited unless expressly permitted by these Terms or by express permission that is granted elsewhere on the Services. Any unauthorized use of the images or Content is a breach of the Terms and may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. Sanlo neither warrants nor represents that your use of materials displayed on the Services will not infringe upon the rights of third parties neither owned by nor affiliated with Sanlo. All rights not expressly granted herein are reserved to Sanlo.
Links
The following restrictions (“Linkage Restrictions”) apply to all links to the Services from any online, cable, wireless, or other website, service, or browser:
Online, cable, wireless or other websites, services, or browsers created by, licensed by, or substantially associated with any entity that regularly promotes any product (e.g., apparel or computers), brand, or service (e.g., Internet service providers) (each, a "Commercial Website" and, collectively, “Commercial Websites”) may not link to the Website without the written permission of Sanlo, even if the page/area where the link originates does not promote a product, brand, or service.
Websites, services, or browsers other than Commercial Websites (e.g., chamber of commerce sites, search engine sites, widely available Internet browsers) (each, a “Permissible Website” and, collectively, “Permissible Websites”) may link to the Website without the express written permission of Sanlo if such link is: (i) a “word” (as opposed to a “logo”) link (e.g., “sanlo.io”, “The Official Website of Sanlo”); and (ii) spatially separated from, and not otherwise associated with, any sponsorship advertising, or other commercial text or graphics that may be on the page/area containing such word link.
The Sanlo logo, or any other logo of Sanlo, may not be used as or to link to the Services without the express written permission of Sanlo.
No link to the Services may be “framed” by the Permissible Website where the link originated if such “frame” contains any sponsorship, advertising, or other commercial text or graphics.
All links to the Services from a Permissible Website must be to the sanlo.io home page -- links to internal pages within the Services are not permitted.
The posting or creation of any link to the Services signifies that you have read these Linkage Restrictions and agree to abide by their terms.
Your Information and Submissions
Anything you post, upload, share, store, or otherwise provide through the Services is your “User Submission”. You are solely responsible for all User Submissions you contribute to the Services. You represent that all User Submissions submitted by you are accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations.
You agree that you will not post, upload, share, store, or otherwise provide through the Services any User Submissions that: (i) infringe any third party's copyrights or other rights (e.g., trademark, privacy rights, etc.); (ii) contain sexually explicit content or pornography; (iii) contain hateful, defamatory, or discriminatory content or incite hatred against any individual or group; (iv) exploit minors; (v) depict unlawful acts or extreme violence; (vi) depict animal cruelty or extreme violence towards animals; (vii) promote fraudulent schemes, multi-level marketing (MLM) schemes, get rich quick schemes, online gaming and gambling, cash gifting, work from home businesses, or any other dubious money-making ventures; or (viii) that violate any law.
In order to provide you with the Services, you grant us certain rights in those User Submissions (see below for more information). Please note that all of the following licenses are subject to our Privacy Policy (https://www.sanlo.io/privacy-policy) to the extent they relate to User Submissions that are also your personally-identifiable information.
For all User Submissions, you hereby grant Sanlo a license to use, translate, modify (for technical purposes, for example, making sure your content is viewable on a mobile device as well as a computer) and reproduce and otherwise act with respect to such User Submissions, in each case to enable us to operate and provide the Services to you, as described in more detail below. This is a license only – your ownership in User Submissions is not affected.
If you share a User Submission publicly on the Services and/or in a manner that more than just you or certain specified users can view, or if you provide us (in a direct email or otherwise) with any feedback, suggestions, improvements, enhancements, and/or feature requests relating to the Services (each of the foregoing, a “Public User Submission”), then you grant Sanlo the licenses above, as well as a license to display, perform, and distribute your Public User Submission for the purpose of making that Public User Submission accessible to all Sanlo users and providing the Services necessary to do so, as well as all other rights necessary to use and exercise all rights in that Public User Submission in connection with the Services and/or otherwise in connection with Sanlo’s business.
You agree that the licenses you grant are royalty-free, perpetual (with respect to Public User Submissions only), sublicensable, irrevocable, and worldwide.
Finally, you understand and agree that Sanlo, in performing the required technical steps to provide the Services to you, may need to make changes to your User Submissions to conform and adapt those User Submissions to the technical requirements of connection networks, devices, services, or media, and the foregoing licenses include the rights to do so.
Non-disclosure Confidential Information
Any information relating to your business, including your banking or product analytics or accounting books and records, that you provide us while onboarding to Sanlo’s platform (1) that is marked “Confidential”, “Proprietary” or the like or (2) that is of such a nature as would lead a reasonable person to conclude that you consider such information to be confidential or proprietary will be “Your Confidential Information.” “Your Confidential Information” does not include, however, information that (i) was generally publicly available at the time it was disclosed to us, (ii) becomes generally publicly available through no fault of Sanlo, (iii) was in our possession free of any obligation of confidence at the time it was disclosed, or (iv) is or was developed by Sanlo or its employees, contractors, advisors or agents who had no access to such information.
Notwithstanding anything to the contrary in these Terms, we will keep and maintain all Your Confidential Information in strict confidence, using such degree of care as is appropriate to avoid unauthorized use or disclosure and at least the same degree of care we use in safeguarding our own confidential information. We will use Your Confidential Information only as necessary to provide you the Services you have requested and will not disclose Your Confidential Information to any other party other than to our officers, directors, employees, advisors, third-party providers, contractors and agents that are bound by confidentiality obligations. However, we may disclose Your Confidential Information if we are required to in complying with applicable laws or regulations, or with a valid order of a court or other governmental body of the United States or other applicable jurisdiction, or any political subdivisions thereof, having jurisdiction over us, but only to the extent and for the purpose of such required disclosure.
Any non-public information that we provide to you through or using the Services, including, without limitation, any financing or capital offers or related details, is “Sanlo Confidential Information.” You may not use any Sanlo Confidential Information for any purpose except to evaluate and engage in discussions with Sanlo concerning your use of the Services and related financing opportunities. You may not disclose any Sanlo Confidential Information to anyone other than your employees who have a need-to-know for the foregoing purpose and who are bound by written confidentiality agreements at least as protective of Sanlo Confidential Information as those herein. You must also keep and maintain all Sanlo Confidential Information in strict confidence, using such degree of care as is appropriate to avoid unauthorized use or disclosure and at least the same degree of care you use in safeguarding our own confidential information. You must promptly notify us of any unauthorized use or disclosure, or suspected unauthorized use or disclosure, of Sanlo Confidential Information of which you become aware. All Sanlo Confidential Information, and all copies or extracts thereof or notes derived therefrom, must be promptly returned to us or destroyed, each upon our written request.
DMCA Policy
(a) A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed;
(b) Identification of works or materials being infringed;
(c) Identification of the material that is claimed to be infringing including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that Sanlo is capable of finding and verifying its existence;
(d) Contact information about the notifier including address, telephone number and, if available, email address;
(e) A statement that the notifier has a good faith belief that the material identified in (1)(c) is not authorized by the copyright owner, its agent, or the law; and
(f) A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.
(a) remove or disable access to the infringing material;
(b) notify the content provider who is accused of infringement that we have removed or disabled access to the applicable material; and
(c) terminate such content provider's access to the Services if he or she is a repeat offender.
(a) A physical or electronic signature of the content provider;
(b) Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled;
(c) A statement that the content provider has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material; and
(d) Content provider's name, address, telephone number, and, if available, email address, and a statement that such person or entity consents to the jurisdiction of the Federal Court for the judicial district in which the content provider’s address is located, or, if the content provider's address is located outside the United States, for any judicial district in which Sanlo is located, and that such person or entity will accept service of process from the person who provided notification of the alleged infringement.
If a counter-notice is received by the Designated Agent, Sanlo may, in its discretion, send a copy of the counter-notice to the original complaining party informing that person that Sanlo may replace the removed material or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider accused of committing infringement, the removed material may be replaced or access to it restored in 10 to 14 business days or more after receipt of the counter-notice, at Sanlo's discretion.
Please contact Sanlo’s Designated Agent at the following address:
Sanlo, Inc.
Attn: DMCA Designated Agent
548 Market Street, Office 69770, San Francisco, CA 94104
Your Content and Interactions with Third Parties
Any information or Content publicly posted or privately transmitted through the Services is the sole responsibility of the person from whom such Content originated, and you access all such information and Content at your own risk, and we aren’t liable for any errors or omissions in that information or Content or for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take any action regarding how you may interpret and use the Content or what actions you may take as a result of having been exposed to the Content, and you hereby release us from all liability for you having acquired or not acquired Content through the Services. We can’t guarantee the identity of any users with whom you interact in using the Services and are not responsible for which users gain access to the Services.
You are responsible for all Content you contribute, in any manner, to the Services, and you represent and warrant you have all rights necessary to do so, in the manner in which you contribute it.
The Services may contain links or connections to third-party websites or services that are not owned or controlled by Sanlo. When you access third-party websites or use third-party services, you accept that there are risks in doing so, and that Sanlo is not responsible for such risks.
Sanlo has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any third-party websites or by any third party that you interact with through the Services. In addition, Sanlo will not and cannot monitor, verify, censor or edit the content of any third-party site or service. We encourage you to be aware when you leave the Services and to read the terms and conditions and privacy policy of each third-party website or service that you visit or utilize. By using the Services, you release and hold us harmless from any and all liability arising from your use of any third-party website or service.
Your interactions with organizations and/or individuals found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. You agree that Sanlo shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.
If there is a dispute between participants on this site or Services, or between users and any third party, you agree that Sanlo is under no obligation to become involved. In the event that you have a dispute with one or more other users, you release Sanlo, its directors, officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Services. You shall and hereby do waive California Civil Code Section 1542 or any similar law of any jurisdiction, which says in substance: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
Changes to the Services
We’re always trying to improve our Services, so they may change over time. We may suspend or discontinue any part of the Services, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Services. We’ll try to give you notice when we make a material change to the Services that would adversely affect you, but this isn’t always practical. We reserve the right to remove any Content from the Services at any time, for any reason (including, but not limited to, if someone alleges you contributed that Content in violation of these Terms), in our sole discretion, and without notice.
Fees
The Services may be free or we may charge a fee for using the Services. If you are using a free version of the Services, we will notify you before any Services you are then using begin carrying a fee, and if you wish to continue using such Services, you must pay all applicable fees for such Services. Certain of our Services may be subject to payments now or in the future (the “Paid Services”). Fees and payment terms for Paid Services are subject to a separate agreement between you and Sanlo, to be executed (if applicable) after your initial onboarding to Sanlo’s platform. Please note that any payment terms presented to you in the process of using or signing up for a Paid Service are deemed part of these Terms.
Termination of Service
Sanlo is free to terminate (or suspend access to) your use of the Services or your account for any reason in our discretion, including your breach of these Terms. Sanlo has the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms. Account termination may result in destruction of any Content associated with your account, so keep that in mind before you decide to terminate your account. If you have deleted your account by mistake, contact us immediately at operation@sanlo.io – we will try to help, but unfortunately, we can’t promise that we can recover or restore anything. Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us, including without limitation the Arbitration Agreement.
Warranty Disclaimer
Sanlo and its licensors, suppliers, partners, parent, subsidiaries or affiliated entities, and each of their respective officers, directors, members, employees, consultants, contract employees, representatives and agents, and each of their respective successors and assigns (Sanlo and all such parties together, the “Sanlo Parties”) make no representations or warranties concerning the Services, including without limitation regarding any Content contained in or accessed through the Services, and the Sanlo Parties will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services or any claims, actions, suits procedures, costs, expenses, damages or liabilities arising out of use of, or in any way related to your participation in, the Services. The Sanlo Parties make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through or in connection with the Services. THE SERVICES AND CONTENT ARE PROVIDED BY SANLO (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Limitation of Liability
TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL ANY OF THE SANLO PARTIES BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, (B) ANY SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, (C) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF "THE GREATER OF (I) ONE-HUNDRED ($100) DOLLARS OR (II) THE AMOUNTS PAID AND/OR PAYABLE BY YOU TO SANLO IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM OR (D) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.
Indemnity
You agree to indemnify and hold the Sanlo Parties harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any claims relating to (a) your use of the Services (including any actions taken by a third party using your account), and (b) your violation of these Terms. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).
Assignment
You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without Sanlo’s prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.
Choice of Law
These Terms are governed by and will be construed under the Federal Arbitration Act, applicable federal law, and the laws of the State of California, without regard to the conflicts of laws provisions thereof.
United States Legal Compliance
You represent and warrant that (i) you are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) you are not listed on any United States government list of prohibited or restricted parties.
Arbitration Agreement
Miscellaneous
You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services, provided that Sanlo may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms are found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and Sanlo agree that these Terms are the complete and exclusive statement of the mutual understanding between you and Sanlo, and that these Terms supersede and cancel all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of Sanlo, and you do not have any authority of any kind to bind Sanlo in any respect whatsoever.
Except as expressly set forth in the section above regarding the arbitration agreement, you and Sanlo agree there are no third-party beneficiaries intended under these Terms.